On October 17, 2016 I presented to the House of Commons Standing Committee on Canada Posts operations. I shared the thoughts below:
I speak to you not only as a citizen but as a business man to argue for the continuation of door-to-door delivery service and an end to the super mail box program.
Unlike many my perspective is different than most as I see this not as an issue of cost or cost recovery for Canada Post but one of opportunity and understanding that Canada Post value as a corporation lies not in its delivery of mail but in the power of its distribution network.
There is no other corporation in Canada that has more distribution power than Canada Post – to this we surely would all agree. It is worth mentioning that even as a corporation Canada Post through its parcel delivery network has reaped large financial benefits and see this as an obvious place to continue and grow its business.
As an aside I personally as many know in this region have been a strong public advocate for the minimization of waste, inefficiency and duplication of services, for both the private and public sectors. People do not mind paying taxes as long as they are getting value for those same taxes – so by extension value for your taxes has been my primary mission in many of my public endeavors.
Canada Post is a stand-alone crown entity and, I believe, is also committed to those same values, and I do not believe I need to connect the lines between Canada Post, its necessity, and the public good for if I do I fear I do not have the time to do so here.
My argument today is a simple one. Canada post through its reductions of door-to-door delivery service is not maximizing it distributive potential, neither financially or on better societal outcomes.
I have come to know that the potential for greater positive outcomes on both fronts are not just desirable but achievable.
Understanding that boots on the street, the very make-up of Canada Posts distributive system, are more than just about delivering the mail we can quickly come to see that there numerous other opportunities to add value Canada Posts services.
If seen in conjunction with what other orders of government are trying to accomplish one can quickly see that duplication of persons – there by person hours is occurring. These duplications range from as simple as walking the beat and using an app to report a pot hole to identification of at risk population and locals that orders of government are trying to monitor, prioritize and address through their social service delivery models.
Now to be fair to Canada Post these “value added services” should not be considered free and they should be fairly compensated for these extras. What is clearly required is a financial assessment of these various “value added services” and an appropriate order of government to pay – once the business case has been piloted before deployment – but to be frank the opportunities are there.
I would be happy to explain further if so asked and I wish to thank-you very much for the committee’s time and consideration.